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EAL (Excellence, Achievement & Learning Limited)

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Business and support services apprenticeships

  • EAL (Excellence, Achievement & Learning Limited)
  • EAL (Excellence, Achievement & Learning Limited)
  • EAL (Excellence, Achievement & Learning Limited)
  • EAL (Excellence, Achievement & Learning Limited)
  • EAL (Excellence, Achievement & Learning Limited)
  • EAL (Excellence, Achievement & Learning Limited)

Supporting businesses across a multitude of sectors, EAL qualifications have been developed in close consultation with the Council for Administration to offer employers a flexible means to train apprentices in the areas that matter most to them. This helps businesses drive improved efficiencies and productivity, deliver future benefits to their customers and provide career progression and opportunities for their staff.

Our flexible qualifications can be adapted to suit a wide range of business needs through the following Apprenticeships ...

Framework FR001322 (England) and FR01323 (Wales)

Pathway 1 – Business and Administration
Pathway 2 – Legal Administration
Pathway 3 – Medical Administration

Competence qualifications

Apprentices complete:

  • EAL Level 2 NVQ Certificate in Business and Administration (QCF) - 501/1199/1

Knowledge qualifications

Apprentices complete one from the range listed at Apprenticeship Frameworks Online.

    Transferable skills

    Apprentices must complete all Key Skills or Functional Skills (in England) or Essential Skills Wales qualifications:

    • Key Skills in Application of Number at Level 1 - 100/0810/X
    • Key Skills in Communication at Level 1 - 100/0814/7
    • Key Skills in Information and Communication Technology at Level 1 - 100/0818/4
    • Functional Skills in Mathematics at Level 1 – 501/1187/5
    • Functional Skills in English at Level 1 – 500/9833/0
    • Functional Skills in Information and Communication Technology at Level 1 – 501/1135/8
    • Essential Skills Wales in Application of Number at Level 1 - 500/7039/3
    • Essential Skills Wales in Communication at Level 1 - 500/7040/X
    • Essential Skills Wales in Information and Communication Technology at Level 1 - 500/7046/0

    View the full frameworks from the Apprenticeship Frameworks Online website.

    Framework FR001322 (England) and FR01323 (Wales)

    Pathway 1 – Business and Administration
    Pathway 2 – Legal Administration
    Pathway 3 – Medical Administration

    Competence qualifications

    Apprentices complete:

    • EAL Level 3 NVQ Diploma in Business and Administration (QCF) – 501/1196/6

    Knowledge qualifications

    Apprentices complete one from the range listed at Apprenticeship Frameworks Online.

      Transferable skills

      Apprentices must complete all Key Skills or Functional Skills (in England) or Essential Skills Wales qualifications:

      • Key Skills in Application of Number at Level 2 - 100/0812/3
      • Key Skills in Communication at Level 2 - 100/0815/9
      • Key Skills in Information and Communication Technology at Level 2 - 100/0819/6
      • Functional Skills in Mathematics at Level 2 -501/1139/5
      • Functional Skills in English at Level 2 - 500/9834/2
      • Functional Skills in Information and Communication Technology at Level 2 - 501/1138/3
      • Essential Skills Wales in Application of Number at Level 2 - 500/7047/2
      • Essential Skills Wales in Communication at Level 2 - 500/7041/1
      • Essential Skills Wales in Information and Communication Technology at Level 2 - 500/7048/4

      View the full frameworks from the Apprenticeship Frameworks Online website.

      Framework FR001337 (England) and FR01365 (Wales)

      Competence qualifications

      Apprentices complete:

      • EAL Level 2 NVQ Certificate in Customer Service (QCF) – 501/2055/4

      Knowledge qualifications

      Apprentices complete one from the range listed at Apprenticeship Frameworks Online.

      Transferable skills

      Apprentices must complete all Key Skills or Functional Skills (in England) or Essential Skills Wales qualifications:

      • Key Skills in Application of Number at Level 1 - 100/0810/X
      • Key Skills in Communication at Level 1 - 100/0814/7
      • Functional Skills in Mathematics at Level 1 – 501/1187/5
      • Functional Skills in English at Level 1 – 500/9833/0
      • Essential Skills Wales in Application of Number at Level 1 - 500/7039/3
      • Essential Skills Wales in Communication at Level 1 - 500/7040/X

      View the full frameworks from the Apprenticeship Frameworks Online website.

      Framework FR001337 (England) and FR01365 (Wales)

      Competence qualifications

      Apprentices complete:

      • EAL Level 3 NVQ Diploma in Customer Service (QCF) – 501/2354/3

      Knowledge qualifications

      Apprentices complete one from the range listed at Apprenticeship Frameworks Online.

      Transferable skills

      Apprentices must complete all Key Skills or Functional Skills (in England) or Essential Skills Wales qualifications:

      • Key Skills in Application of Number at Level 2 - 100/0812/3
      • Key Skills in Communication at Level 2 - 100/0815/9
      • Functional Skills in Mathematics at Level 2 -501/1139/5
      • Functional Skills in English at Level 2 - 500/9834/2
      • Essential Skills Wales in Application of Number at Level 2 - 500/7047/2
      • Essential Skills Wales in Communication at Level 2 - 500/7041/1

      View the full frameworks from the Apprenticeship Frameworks Online website.

      Framework FR01310 (England) and FR01311 (Wales)

      Competence qualifications

      Apprentices complete:

      • EAL Level 2 NVQ Certificate in Team Leading (QCF) – 501/1698/8

      Knowledge qualifications

      Apprentices complete one from the range listed at Apprenticeship Frameworks Online.

      Transferable skills

      Apprentices must complete all Key Skills or Functional Skills (in England) or Essential Skills Wales qualifications:

      • Key Skills in Application of Number at Level 1 - 100/0810/X
      • Key Skills in Communication at Level 1 - 100/0814/7
      • Key Skills in Information and Communication Technology at Level 1 - 100/0818/4
      • Functional Skills in Mathematics at Level 1 – 501/1187/5
      • Functional Skills in English at Level 1 – 500/9833/0
      • Functional Skills in Information and Communication Technology at Level 1 – 501/1135/8
      • Essential Skills Wales in Application of Number at Level 1 - 500/7039/3
      • Essential Skills Wales in Communication at Level 1 - 500/7040/X
      • Essential Skills Wales in Information and Communication Technology at Level 1 - 500/7046/0

      View the full frameworks from the Apprenticeship Frameworks Online website.

      Framework FR01310 (England) and FR01311 (Wales)

      Competence qualifications

      Apprentices complete:

      • EAL Level 3 NVQ Certificate in Management (QCF) – 501/1769/5

      Knowledge qualifications

      Apprentices complete one from the range listed at Apprenticeship Frameworks Online.

      Transferable skills

      Apprentices must complete all Key Skills or Functional Skills (in England) or Essential Skills Wales qualifications:

      • Key Skills in Application of Number at Level 2 - 100/0812/3
      • Key Skills in Communication at Level 2 - 100/0815/9
      • Key Skills in Information Technology at Level 2 - 100/0819/6
      • Functional Skills in Mathematics at Level 2 -501/1139/5
      • Functional Skills in English at Level 2 - 500/9834/2
      • Functional Skills in Information and Communication Technology at Level 2 - 501/1135/8
      • Essential Skills Wales in Application of Number at Level 2 - 500/7047/2
      • Essential Skills Wales in Communication at Level 2 - 500/7041/1
      • Essential Skills Wales in Information and Communication Technology at Level 2 - 500/7048/4

      View the full frameworks from the Apprenticeship Frameworks Online website.

      Framework FR01310 (England) and FR01311 (Wales)

      Competence qualifications

      Apprentices complete:

      • EAL Level 5 NVQ Diploma in Management (QCF) – 501/1703/8

      Knowledge qualifications

      Apprentices complete one from the range listed at Apprenticeship Frameworks Online.

      Transferable skills

      Apprentices must complete all Key Skills or Functional Skills (in England) or Essential Skills Wales qualifications:

      • Key Skills in Application of Number at Level 2 - 100/0812/3
      • Key Skills in Communication at Level 2 - 100/0815/9
      • Key Skills in Information and Communication Technology at Level 2 - 100/0819/6
      • Functional Skills in Mathematics at Level 2 -501/1139/5
      • Functional Skills in English at Level 2 - 500/9834/2
      • Functional Skills in Information and Communication Technology at Level 2 - 501/1138/3
      • Essential Skills Wales in Application of Number at Level 2 - 500/7047/2
      • Essential Skills Wales in Communication at Level 2 - 500/7041/1
      • Essential Skills Wales in Information and Communication Technology at Level 2 - 500/7048/4

      View the full frameworks from the Apprenticeship Frameworks Online website.


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      .

      Ann Watson on Apprenticeships

          Ann Watson, managing director of

          EAL, writes for Guardian Careers

          about Apprenticeships: "A degree

          isn't the only gateway to a better

          career ..." >> read more

      Blue box Apprenticeship promo

          Customers can now receive a 10%

          discount when registering all

          Apprenticeship components through

          Online Services, plus Centres may

          also be eligible to receive ERR

          and PLTS completely free ...

          >> find out more

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