EAL closer to industry

Copyright

©2012 Excellence, Achievement & Learning Limited (EAL). All rights reserved.
"EAL" in this legal statement applies to Excellence, Achievement & Learning Limited.
Registered in England number 02700780
Registered office: 14 Upton Road, Watford, Hertfordshire WD18 0JT.

Material featured on this site is subject to Excellence, Achievement & Learning Limited (EAL) copyright protection unless otherwise indicated. The EAL copyright-protected material may be reproduced free of charge in any format or media for non-commercial purposes only. This is subject to the material being reproduced accurately and not being used in a derogatory manner or in a misleading context. Where the material is being published or issued to others, the source and copyright status must be acknowledged.

The permission to reproduce EAL copyright-protected material does not extend to any material on this site that is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned.

Terms of use

The use of this website is subject to the following terms of use:

• the information contained in this website is given in good faith, however this website should only be used for information purposes
• it is not advice and you should not rely on it to make (or refrain from making) any decisions or take (or refrain from taking) any action
• every effort has been made to ensure that all information on this site is accurate. EAL tries to ensure the accuracy, validity and timeliness of the site content as far as practicable and in no event shall EAL be liable for damages, loss of use or profits or other intangibles arising from the use of any information or content provided on the site and EAL does not accept any liability to any person acting or refraining from acting or refraining from acting on the basis of such information
• EAL does not guarantee that this website will operate free of error or that is free from computer virus or any other contaminating computer program
• this website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions
• all trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website
• unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence
• the EAL service and content are presented on an “as is basis” and may be subjected to change without prior notice. EAL reserves the right to remove any site content without notice and EAL reserves the right to terminate access without notice
• from time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s)
• your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Our Privacy Policy

Your use of the content and service provided by EAL is subject to the terms of this Privacy Statement, the Copyright, Terms and Conditions on this website. Your use of these services will mean that you accept the Terms.

EAL has been registered in accordance with United Kingdom Data Protection Act 1998 legislation and EAL complies with all relevant legislation. All organisations have responsibilities under the Act regarding the implementation of procedures and practices to adequately secure information of a personal nature and not to disclose such information unless under certain conditions.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may collect the following information:

• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers.

What we do with the information we gather:

We request this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• internal record keeping
• using the information to improve our products and services and/or to customise the website according to your interests
•  periodically sending promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
• from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.

If you wish to stop receiving correspondence from EAL at any point you can do so by using the ‘unsubscribe’ link on any promotional or news alert emails, or by emailing us.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

We will never sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Data collection

As an organisation contributing to a national system of qualifications, EAL are required by the regulators to collate and provide comprehensive data.  EAL will process personal data in accordance with the statutory regulation of external qualifications in England, Wales and Northern Ireland.   The minimum data requirements we would normally provide to regulatory bodies are:

• Centre data - centre number (UCN), name, address, postcode, telephone number and centre type
• learner data - surname, first name, date of birth, gender, ethnic group, address, postcode, telephone number, awarding organisation’s registration number and/or unique learner number, registration date, unit certification, final result, award date, particular assessment requirements, language(s) in which assessment is taking place, i.e. English and/or Welsh/Irish
• qualification and unit data - qualification(s) code(s), qualification level, title, unit code, unit titles.

You may request details of personal information which we hold about you under the Data Protection Act 1998. We reserve the right to charge a small fee for this request. If you would like a copy of the information held on you please write to the Data Protection Officer at EAL (Excellence, Achievement & Learning Limited) 14 Upton Road, Watford, Hertfordshire WD18 0JT.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.