We are currently experiencing a technical issue with Secure Client that is preventing exam delivery.

Resolving this issue with our software providers is our priority. Every effort is being made to ensure an effective solution is found quickly and we will update you once a fix is implemented. Committed to minimising disruption, we have identified an interim solution for Centres running exams up to and including Tuesday 19th January.

If you are unable to reschedule exams you have booked before Tuesday 19th January, please contact exams@eal.org.uk immediately, for a resolution.

Our team


Al Parkes
Enginuity Group Chief Operating Officer and Managing Director of EAL

Al oversees all of EAL's operations. She is also Chief Operating Officer of EAL's sister organisation, Enginuity.

Download Al's full profile



Carolyn Barker
Head of Governance and Regulation

A key focus of Carolyn's team is to ensure that we fulfil our legal, regulatory and statutory responsibilities, working closely with the Office of Qualifications and Examinations Regulation (Ofqual) in England, the Scottish Qualifications Authority (SQA) and the Welsh Government in Wales.

Download Carolyn's full profile

Jo Iceton6 

Joanne Iceton
Head of Commercial

Jo is the Commercial Director for Enginuity and EAL. She joined the group in 2005 and since then has successfully delivered major projects and improvements, drawing on her in-depth understanding of the business to develop customer focussed solutions and forge new strategic partnerships.

 Nick Lewis

Nick Lewis
Finance Director