We are currently experiencing a technical issue with Secure Client that is preventing exam delivery.

Resolving this issue with our software providers is our priority. Every effort is being made to ensure an effective solution is found quickly and we will update you once a fix is implemented. Committed to minimising disruption, we have identified an interim solution for Centres running exams up to and including Tuesday 19th January.

If you are unable to reschedule exams you have booked before Tuesday 19th January, please contact exams@eal.org.uk immediately, for a resolution.

EAL electronic certificates

EAL Centres have the option to receive their learners’ certificates electronically, saving time and money by adopting a lean process of downloading certificates from EAL and uploading them directly to the ACE portal.

EAL is the first awarding organisation to offer an e-certificate service accepted by ACE, and allowing direct uploads to the ACE portal.

To help you benefit from electronic certificates, we are offering this service free of charge.

Benefits of EAL’s e-certificates:

  • accepted by ACE & ACW – EAL is the first awarding organisation to offer e-certificates that can be uploaded directly on the ACE & ACW system and accepted as evidence by them
  • save time – no more scanning in certificates as you can download them directly to your computer and then upload them directly to ACE & ACW from there
  • same day e-certificates – you will be able to download e-certificates on the day it is claimed (certificates will need to be claimed by 1pm)
  • no change to your hard copy delivery – you will continue to receive hardcopy certificates.