We are currently experiencing a technical issue with Secure Client that is preventing exam delivery.

Resolving this issue with our software providers is our priority. Every effort is being made to ensure an effective solution is found quickly and we will update you once a fix is implemented. Committed to minimising disruption, we have identified an interim solution for Centres running exams up to and including Tuesday 19th January.

If you are unable to reschedule exams you have booked before Tuesday 19th January, please contact exams@eal.org.uk immediately, for a resolution.

Changes to qualifications

Qualification Withdrawals

If you intend to register any learners on the qualifications listed in our downloadable table, you must do so before the registration end date indicated. After this date, the qualification will no longer be available, and we will be unable to accept registrations.

EAL will of course continue to support and assess the qualifications up to the final date for certification for these qualifications.

Learners who have been registered before the registration end date for the qualification will have until the certification end date to complete their course and claim certificates. This includes learners who have a credit certificate and who want to complete the full qualification and claim a full certificate.

We cannot accept or process any claims after the Final date for certification. 

If you have any questions about this please contact our Customer Service Team on +44(0)1923 652400 or email customercare@eal.org.uk

Click below to download the list of qualifications that are being withdrawn and view their registration and certification end dates: